LEAD FACILITATOR & COACH

Our Principal Resource

Dr. Millicent Danker    BA, MA, DBA, MCIPR CEO Perception Management International Group Mentor Communication Resources Sdn Bhd

Dr Millicent Danker is a Writer, Communications Counsellor and Public Affairs Strategist, beginning her career in the mainstream media, and having more than 25 years experience as a consultant, gained first with global firm Burson-Marsteller and then with her own agencies in Kuala Lumpur which she established 16 years ago.

As Founder & Principal Consultant of Perception Management International, a preferred boutique consultancy in Malaysia, as well as MENTOR Communication Resources, a communication-skills coaching organisation, she has counseled multinational and Malaysian public-listed companies, government agencies and educational institutions in the areas of corporate reputation, positioning, issues management, perception audits, organisational and leadership communications, and stakeholder relations.

Having recently spent six years as a research associate at Henley Business School, University of Reading, where she investigated issues relating to Corporate Transparency among Malaysian PLCs, Millicent completed her Doctorate in Business Administration in 2010. Her professional interests are now mainly in corporate governance, communication ethics and stakeholder management, working with senior management in areas of communication policy. Millicent’s approach to stakeholder communications suggests that ‘transparency’ is the anti-thesis of ‘spin’; she argues that corporate transparency, now a pillar of corporate governance, is a word pregnant with ethical communication responsibilities, and needs embedding in the workplace through board policy.

Outside of Malaysia, Millicent has worked in a number of emerging markets including Indonesia, Vietnam and Africa. As one of Asia’s senior public relations practitioners, she has facilitated and led at least 300 workshops and individual and group learning sessions to date, many of which targeted at board members, CEOs, company chairpersons and spokespersons. She has organised and moderated international conferences, seminars and focus groups in Europe and the Asean region with a focus on promoting the agenda of emerging markets.

She continues to have a passion for corporate, business and specialist writing and editing assignments. She divides her time mainly between Kuala Lumpur and London.

Academic Qualifications:
1. BA Hons. (English). University of Malaya. Kuala Lumpur. 1972
2. MA (Communications). University of Hawaii. USA. 1987 [under a joint PETRONAS-East West Centre Post-Graduate Award]
3. DBA. Henley Business School/University of Reading. UK. 2010

Professional Qualifications/Memberships:
1. Advanced Management Programme, Henley Business School 2006
2. Chartered Institute of Public Relations. London. Member since 1996 and Approved Trainer since 2002.
3. International Public Relations Association (IPRA). Member since 1996. Board Member from 2002-2006.
4. Institute of Public Relations Malaysia. Fellow.
5. Institute of Directors. London. Member since 2004

Work Experience:
1. Journalist/Sub-Editor/Business Editor. New Straits Times Press. 1972-1982
2. Head of Communications. PETRONAS. 1982-1989
3. Corporate Affairs Counsellor. Burson-Marsteller. 1989-1992
4. Public Affairs Advisor. Tanjung plc Group. 1992-1996
5. Founder & Principal Consultant. Perception Management International Group. 1996-Present

December 2011